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Question

Can a new PAC code be requested?

  • May 24, 2026
  • 1 reply
  • 15 views
C
Community Member
  • camk
  • Community Member

Hi,

 

I am in need of a new PAC code, I requested the code to my old email which I can’t get access to and have now reverified with my current email, because of this I can’t request my PAC due to it already being active to my old email, is it possible to get a new PAC to my current email?

 

Thanks

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Michael Z
    • iD Mobile Employee
    • May 24, 2026

    Hi ​@camk ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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