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New Contributor
Dec 20, 2025 1:33 PM UTC

can i change my existing phone number please

Can I change my phone number please? Keep getting a lot of nuisance calls. 

    3 replies

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Dec 20, 2025 1:44 PM UTC

    ​@Briggsy1984365 

    I am so sorry that you are getting nuisance calls. Please send us private message so that we can help you on changing your number.

     

    Thank you,

    Zandile 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Dec 20, 2025 6:03 PM UTC

    How do I send a private msg please ?

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Dec 21, 2025 11:31 AM UTC

    Hi ​@Briggsy1984365 ,

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.