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can not conmect imessage to my phone nber

  • September 25, 2025
  • 3 replies
  • 13 views
F
New Contributor

Hi!

I can not connect iMessage or FaceTime to my phone number. I just keep getting an error message it is also saying I need to have a SIM attached to that number, which I already do with yourself - it is an eSIM. 
 

I am very, very frustrated. Please help!

 

fiona edwards

    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 27, 2025

    Hi ​@feebus2010 please can you try this link - How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    F
    New Contributor
    • feebus2010
    • Author
    • New Contributor
    • September 28, 2025

    Nope, none if that worked either. Very frustrating. 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 29, 2025

    Hi there ​@feebus2010, when you go into phone settings, is your phone number showing correctly?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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