Can't access Transport for London website

2 replies
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Since I changed my sim to a new phone it has not connected to the Transport For London website (TFL). I have tried it in a different phone with the same result but when I tried another provider's sim it worked fine. Therefore it seems the issue seems to be with ID's sim.

WelshPaul

Platinum  Contributor

I have no issues accessing the Transport For London website (TFL) with my iD Mobile SIM. Try using a different browser.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

M

Marquerita T

iD Mobile Employee

Hi @I Whatsup,

Based on your description, it does appear that the issue may be related to your iD Mobile SIM or network settings. Please try the following troubleshooting steps:

Check Mobile Data: Ensure mobile data is enabled and that you have a stable signal.

Clear Browser Cache: Try clearing your browser’s cache and cookies, or try accessing the site from a different browser.

Restart Your Device: After checking the settings, restart your phone and try accessing the TFL website again.

Test on Wi-Fi Disabled: Ensure you’re testing over mobile data only, as TFL may restrict access based on network.

~Marquerita

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Can't access Transport for London website

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