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Question

can't make or receive calls anymore, i tried all 9 steps id mobile suggested, please need help

  • April 24, 2026
  • 1 reply
  • 14 views
J
Community Member

I can't make or receive calls anymore via my sim, I tried all 9 steps no use, can anyone help?

    1 reply

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • April 24, 2026

    Hi ​@Jahlove.

     

    Thank you for your post.

     

    I am sorry for the frustration this causes you. As you’ve already tried the standard troubleshooting steps, the next best step would be for us to take a closer look at your account and connection to identify what’s causing this.

     

    Please contact our team via live chat so we can investigate this for you in real time: https://www.idmobile.co.uk/live-chat.

     

    We’ll do our best to get this resolved for you as quickly as possible.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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