Can’t make or receive calls on new phone | iD Mobile Community
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Question

Can’t make or receive calls on new phone

  • December 3, 2025
  • 3 replies
  • 34 views

I’ve just bought an iPhone air and have downloaded an eSIM. I know I can’t seem to make or receive any calls or text anyone that doesn’t have an iPhone. What have I done wrong?

3 replies

  • Author
  • New Contributor
  • December 3, 2025

Do you work for ID Cheri?


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • December 3, 2025

Do you work for ID Cheri?

Ignore ​@Cheri Ann Vincent, they do not work for iD. 


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • December 3, 2025

No I am not work from Id.
I have the sim issue.
Please help me as well.

You have edited your posts from asking for the original poster’s phone number in an attempt to make it look like your from support to “Please help me as well,” ​@Cheri Ann Vincent. I have screenshots and have reported your activity to the community manager ​@Matthew T.