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Question

Can’t receive texts after porting old number to ID

  • September 3, 2025
  • 2 replies
  • 51 views
L
Community Member

Moved to ID and brought my old number with me. I’ve been able to receive calls but not texts. Important for bank verifications etc 

looked through previous questions and looked at my iPhone settings under mobile services and the phone number listed is the number that came with the id sim rather than my number I’ve ported over.

tried to edit the number and save it but it won’t let me. Any advice 

    2 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 5, 2025

    Hey there ​@lcyh2025, what phone do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New Contributor
    • Andy98
    • New Contributor
    • November 29, 2025

    I have the same issue with an iPhone 13. 

    I can make and receive calls, and send texts, but not receive them. 

    Also, when I call someone the number appears as Unknown, although my name appears when I send a text. 

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