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Community Member
May 15, 2026
Question

Can't set up voicemail

  • May 15, 2026
  • 1 reply
  • 30 views

I have tired to set up my voicemail, but everytime I suggest a unique pin (no matter how many times - some 4 numbers, some up to 10), every time it says “this pin is not available”. How am I supposed to retreive my messages? 

I am on my WIFI network at home trying to do this.

 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    May 15, 2026

    Hi ​@Bionic1974

     

    Thank you for getting in touch. 

     

    Kindly confirm whether you have attempted to set up your voicemail while connected to mobile network provider iD Mobile, rather than using Wi‑Fi.

     

    Thanks, 

     

    Anneline

    The iD Mobile Team