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Community Member
July 14, 2026
Question

Can’t set voicemail pin

  • July 14, 2026
  • 1 reply
  • 12 views

Similar to other questioners - when I try to set up a voicemail pin it asks me to call from my mobile and hangs up. I am calling from My mobile and have tried turning voicemail off and on - any advice welcome!

    1 reply

    iD Mobile Employee
    July 15, 2026

    Hi ​@Notsurewhyineedausername 

     

    Thank you for getting in touch with us. I am so sorry to hear you're having issues setting up your voicemail PIN.

     

    Please try the following steps:

    Turn your phone off and back on again.

    Dial 123 directly from your iD Mobile SIM

    If prompted, follow the options to set up your voicemail PIN.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.