Community Member

cancel plan for mobile number { REMOVED }

Poor network and bad service, I want to cancel my number,

iD Mobile Employee

Hi @Mary100 ,

I’m sorry to hear about the issues you’ve been experiencing.

To cancel your number via the app:

Open the iD Mobile app and log in.

Go to Account Settings.

Select Manage Plan / Cancel Contract.

Follow the prompts and choose the reason for cancellation.

Confirm your request.

Lamiya

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