Community Member

Question

Cant change the number on iphone

Forum|Forum|1 month ago
July 31, 2026
1 reply
7 views

My PAC port from Three completed yesterday. Calls and SMS are using my ported number correctly, but the eSIM still contains the temporary iD Mobile number. In Settings > General > About, the phone number is the temporary number, and iMessage is registering that number. Can you reissue or reprovision my eSIM so it contains my ported number?

iD Mobile Employee

Hi @Leahd00,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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