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Question

cant make outgoing calls

  • July 23, 2025
  • 1 reply
  • 35 views
G
New Contributor

Hi

Any advice please

 

i am using an Iphone 15 and just upgraded. Reason for upgrade is when I went to make an outgoing call the phone dials out but I get no sound- the other person is dialled but they’re is no sound either end. 
 

The same thing happened on my old iphone.  I tried a complete reset on my old phone and thought the issue was the phone. However the new phone is doing the same thing 

 

any idea on how to fix this please?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 26, 2025

    Hi there ​@Griffytheone, thank you for reaching out. How long have you been having the issue for please?

     

    Does it only happen at home or in one area, or everywhere you go?

     

    Thanks,

    Tyler

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