Hi ​@Radwa, 

Thank you for getting in touch.

If you would like to use your iD Mobile number as an eSIM on your iPhone, you can easily request this through the iD Mobile app.

Please follow the steps below:

• Log in to the iD Mobile app
• Go to Account or SIM settings
• Select Replace SIM / Switch to eSIM
• Follow the on-screen instructions to request your eSIM

Once your eSIM request is completed, you’ll be able to download it directly onto your iPhone and start using your number.

Please note:

• Requesting an eSIM will deactivate your physical SIM card, so make sure you’re ready to complete the setup on your iPhone
• You’ll need a stable internet connection (Wi-Fi recommended) to download and install the eSIM
• It takes 1 hour for the eSIM to full activate and you need to be on Wi-Fi for that hour
• Please do not request for eSIM more than once as it could cause issues

If you need any further assistance, please contact live chat or our social platforms via direct message. 

Owethu