Change me number between 2 accounts

Question

Hi I have my mobile number I have had for years and have the £10 SIM card deal with this number on it but now I have signed a contract for a new phone and it’s £30 per month but has a new number. Both with ID mobile. So what I’m asking how to I switch my phone number from the £10 sim to the contract so I can cancel my £10 sim and run only with my contract. lol hope that makes sense. 🙏

Tyler C · Accepted Answer

Hi there ​@Simon Watterson, unfortunately, you cannot directly switch your number from one iD contract to another. To keep your number directly, you’d need to upgrade.The only workaround is a triangle port, which I’ll explain how to do here:Unfortunately, it isn't possible to move a number directly from one iD Mobile account to another iD Mobile account. We'd require a PAC code from another network to move a number to an account.In this case, you may be able to try the following triangle port method;1) Get a PAC code for the number you wish to keep.2) Purchase a Pay As You Go (PAYG) SIM from any OTHER network.3) Give your PAC code to the new PAYG SIM provider to transfer your number from iD Mobile to the PAYG network.4) Once it's been transferred over, this sends your number to the new network on PAYG and cancels your old contract with us automatically, the final bill will be sent via email.5) Once the number has fully transferred to the PAYG network allow 24 hours and then request a PAC code from them.6) Transfer your number to the new iD Mobile plan viaPAC code at the link below, once the transfer is fully complete your PAYG SIM will be disconnected and the desired number will be on the new iD Mobile account.https://switching.idmobile.co.ukNote; With a new iD Mobile account, you'll need to register a new iD Mobile app/website account to using an email address that hasn't been used previously to register.Thanks,Tyler

Dmi · Answer

Jesus! This is the most stupid situation, honestly. I’m in there as well: got a new PAYG SIM from ID as my old phone contract with ID was coming to an end. Is ID paying for this triangle route? Because this is your fault, you don’t advertise that before buying your new SIM I need to buy a temporary other SIM. Ofcom should be investigating such a practice.Why ID does not keep customers by offering them all options directly? There is always a better option if buying through uswitch.Why ID does not allow switch from ID to ID SIM while keeping the number?Makes me question whether I should stay with ID, what else will I discover.

Not the answer you were looking for?

Got a question?

Not the answer you were looking for?

Create an account.

Log in to the iD Community.

Scanning file for viruses.

This file cannot be downloaded