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Community Member
August 26, 2026

change my number, and keep the same contract

  • August 26, 2026
  • 1 reply
  • 13 views

Hello I want to keep my id contract, however I would like to change the number of it.

My problem is that I dont have an address to send a new sim card and when I went into curry's they said that they couldn't do anything from their end.

How can I resolve this. The only other option is for me to cancel my contract with you. But that's not ideal for either party.?

    1 reply

    iD Mobile Employee
    August 30, 2026

    Hi ​@Mecca,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.