Skip to main content
Community Member
February 11, 2026

change number

  • February 11, 2026
  • 1 reply
  • 23 views

How do I change my number due to prank calls 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    February 12, 2026

    Hi ​@Coley-mayose ,

    Tthanks for getting in touch.

    We can help you change your number. If the change is due to harassment or prank calls, we can arrange this free of charge with a valid crime reference number.

    Alternatively, we can still process a number change without this, however a £25 charge will be added to your next bill.
     

    I’ll send you a private message now so we can assist you further with this.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.