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Community Member
saraoldfield
Community Member
July 28, 2026

Change to sim only

I am out of contract - I have finished paying off my phone, but still paying the full price each month. I want to now move to sim only please.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 30, 2026

    Hi ​@saraoldfield,

     

    I'm sorry to hear that you're still paying the same monthly amount after finishing the payments for your handset.

     

    If you'd like to move to a SIM-only plan, we'd recommend contacting our Sales Team via Live Chat. They'll be able to discuss the options available and help you find a plan that's better suited to your needs: https://www.idmobile.co.uk/live-chat

     

    They'll be happy to go through the available SIM-only deals with you and explain the next steps.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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