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123neve
New Contributor
May 15, 2026
Question

Changed sim over from o2 and no service

I’ve changed my number from o2 over to ID mobile and the transfer day was yesterday and I still have no service. I have tried everything and reset network settings and still no service. Need help urgently 

      1 reply

      Hosai W
      iD Mobile Employee
      Hosai W
      iD Mobile Employee
      May 15, 2026

      Hi ​@123neve,
       

      I've just sent you a private message to help get this sorted.

      To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

      You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

      I'll speak to you there.
       

      Thanks,
      Hosai

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