Community Member

changing my phone number

1 reply
27 views

I’ve ordered a new phone for my niece and selected keep my number but have now just figured out that because she has a pay as you go sim we can’t get her PAC code. What do I do? I can’t figure out how to change the option on the order I just made

Gemma M

iD Mobile Employee

Hi @Aaliyahjaz,

I am so sorry to hear of what has happened. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

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