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Community Member
October 9, 2026
Question

changing my telephone number but keeping the same SIM card

I would like to change my telephone number, but keep the same SIM card. Can you please advise how I can do this?

    3 replies

    iD Mobile Employee
    October 10, 2026

    Hi ​@NoahWildWild.

     

    Thank you for sharing.

     

    To change your mobile number, please contact us directly and we can escalate the request to have your number changed.

     

    Please note this will cost £25. You can reach us via LiveChat at https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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    New Contributor
    October 11, 2026

    Hi I had to do this last week go on live chat there really helpful and will get it changed within two working days 

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    October 12, 2026

    Hi ​@Nikki0507,

    Thank you for your feedback on this we are glad that you could get this sorted with the live chat team.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.