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Question

Charged for sending a text message

  • July 2, 2026
  • 1 reply
  • 2 views

I  have just sent a text message and am horrified to see that I have been charged for doing so.

The text messge was of my normal length and not long enough (3x SMS) to be an MMS.

Please help.

 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2026

Hi ​@mchrysostomou 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai