Hi,
The charging cable I received with the new IPhone 16 is not working, I have tried different chargers and when change the cable the phone charges correctly. There is no sign of damage on the cable !
Solved
charging cable
Best answer by JoeKing
If you've ordered your phone with IDMobile and it can with a faulty cable try contacting sale's or log into the Live Chat. Once logged into Live Chat type in To speak to someone. And someone will get back to you.
Our Live Chat team are available 9am - 8pm Monday to Friday,
and 9am - 6pm Saturday, Sunday, and Bank Holidays
https://www.idmobile.co.uk/live-chat
And you can ask for a replacement cable, but they may also ask to ship the phone and cable for a replacement unit as it both came as one order.
Joe
+7If you've ordered your phone with IDMobile and it can with a faulty cable try contacting sale's or log into the Live Chat. Once logged into Live Chat type in To speak to someone. And someone will get back to you.
Our Live Chat team are available 9am - 8pm Monday to Friday,
and 9am - 6pm Saturday, Sunday, and Bank Holidays
https://www.idmobile.co.uk/live-chat
And you can ask for a replacement cable, but they may also ask to ship the phone and cable for a replacement unit as it both came as one order.
Joe
Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
1 person likes this
+24Hey there
Please let us know if any further questions.
Thanks,
Tyler
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