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New Contributor
April 13, 2026

charging fault

  • April 13, 2026
  • 3 replies
  • 19 views

New Samsung s26. 

 

Constantly slow charging. 

 

Tried multiple different chargers and not working. Overnight the phone doesn't reach 100%

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 14, 2026

    Hi ​@Ambsvi92
     

    I’m really sorry to hear you’re experiencing issues with slow charging on your new Samsung device I understand how frustrating this must be, especially with a new handset.

     

    To help me look into this further for you, could you please confirm when the handset was purchased?

     

    Once I have this information, I can advise you on the next steps to get this resolved as quickly as possible.

     

    Owethu

    Ambsvi92Author
    New Contributor
    April 14, 2026

    1st April 2026 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 14, 2026

    @Ambsvi92

     

    I’m really sorry to hear you’re experiencing issues with slow charging on your new Samsung device I understand how frustrating this must be, especially with a new handset.
     

    As you’ve already tried multiple chargers and the issue is still happening, I’d recommend taking the device to your nearest Currys store, where a store technician can inspect it and run further checks for you.
     

    They’ll be able to confirm whether there’s a fault with the handset or advise on the next steps for repair or replacement if needed.
     

    Owethu