Skip to main content

charging fault

  • April 13, 2026
  • 3 replies
  • 7 views

New Samsung s26. 

 

Constantly slow charging. 

 

Tried multiple different chargers and not working. Overnight the phone doesn't reach 100%

3 replies

Owethu M
iD Mobile Employee
Forum|alt.badge.img+5
  • iD Mobile Employee
  • April 14, 2026

Hi ​@Ambsvi92
 

I’m really sorry to hear you’re experiencing issues with slow charging on your new Samsung device I understand how frustrating this must be, especially with a new handset.

 

To help me look into this further for you, could you please confirm when the handset was purchased?

 

Once I have this information, I can advise you on the next steps to get this resolved as quickly as possible.

 

Owethu


  • Author
  • New Contributor
  • April 14, 2026

1st April 2026 


Owethu M
iD Mobile Employee
Forum|alt.badge.img+5
  • iD Mobile Employee
  • April 14, 2026

@Ambsvi92

 

I’m really sorry to hear you’re experiencing issues with slow charging on your new Samsung device I understand how frustrating this must be, especially with a new handset.
 

As you’ve already tried multiple chargers and the issue is still happening, I’d recommend taking the device to your nearest Currys store, where a store technician can inspect it and run further checks for you.
 

They’ll be able to confirm whether there’s a fault with the handset or advise on the next steps for repair or replacement if needed.
 

Owethu