Skip to main content
Question

Continued eSim issues since joining iD in May

  • July 20, 2026
  • 0 replies
  • 1 view

Hi, since joining iD in mid-May I still have an issue that hasn’t been resolved although I’ve had multiple sessions with the online team and actual calls to get more data. The problem is people on both Vodafone and Lebara can’t connect when dialling my number, however I can call them. Apparently my number was ported properly and the team can’t see any issues but I need this fixed. How can I get more help please? Has anybody seen anything similar? I’m using an Apple Air obviously with an eSIM.