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contract summary pre contract information

  • April 21, 2026
  • 1 reply
  • 1 view
K
Community Member

Could you please send me a copy of my contract agreement and contract start date 

I need confirmation that I purchased the phone under my name including purchase date in order to submit a claim for the chromebook promotion I can find this on my email

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 21, 2026

    Hi ​@KROOLICZEEK ,

     

    Thank you for getting in touch with us.

     

    We’d be happy to help with this. We can arrange for proof of purchase and confirm your contract start date, including proof that the device was purchased under your name.

     

    Please note that the contract agreement is sent via email once the order has been confirmed, so we recommend checking your inbox as well as your junk or spam folders in case it has been filtered there.

     

    If you still can’t locate it, please contact us via live chat or send us a private message on our official social media channels (Facebook or Instagram) with your details, and we’ll be able to resend it to your email address.

     

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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