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Data allowance has changed.

  • 21 July 2024
  • 1 reply
  • 59 views

Hello all, 

I've been with ID now for over a year, and when I went into the app I saw that my Unlimited data had now been reduced to 8gb. I'm not sure if this is an error on IDs end or my plan has been changed against my wishes. Any help is appreciated, 

djc

1 reply

Matthew T
Rank
Userlevel 7
Badge +6

Morning @djc123,

Can confirm you have Unlimited Data on your account. We’re aware of an issue with the iD Mobile app causing some bundles to display incorrectly and are working to fix ASAP.

Thanks.

iD Community Manager

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