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data usuage

  • March 21, 2024
  • 1 reply
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Kieran Fish
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 Contributor

My data hasn’t reset at the time it should have so it’s looking like I’m using one months data for in total a month and a half

Best answer by Lauren

Hi @Kieran Fish, welcome to the community.

Have you changed a direct debit date recently, or upgraded/changed your plan? If so, your billing cycle may look a little differently as a one off.

-Lauren

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1 reply

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • March 23, 2024

Hi @Kieran Fish, welcome to the community.

Have you changed a direct debit date recently, or upgraded/changed your plan? If so, your billing cycle may look a little differently as a one off.

-Lauren