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Delay in receiving SMS messages

  • February 23, 2026
  • 1 reply
  • 3 views
B
Community Member

I have a problem, the SMS messaging service is delayed. This is particularly a problem with two factor authentication, where the SMS message doesn't come through for 45 minutes to an hour after requesting it. This seems to be quite a widespread problem amongst ID mobile users? 

    1 reply

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • February 24, 2026

    Try switching your phone off for about 5 mins then switch back on. This refreshes your connection to the network. You should try and do this at least once a week. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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