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Delivery Issue

  • April 22, 2026
  • 1 reply
  • 1 view
E
Community Member

Hi

We order aim card by mobile.co.uk

But we still waiting for delivery infofmation

DPD or Royal Mail didn't sent us any message

We order card Sunday 20th of April

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 23, 2026

    Hi ​@EwaCzaja1957,

     

    I am so sorry to hear that you have not had any updates on your order. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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