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New Contributor
Big H
New Contributor
May 5, 2026

different number when using i messanger

When I use I message my messages send with a different number 

    3 replies

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    May 5, 2026

    Hi ​@Big H ,

     

    I am so sorry to hear that. Please try below steps: 

    Go to Settings.
    Tap Phone.
    Tap My Number.
    Use the delete button to remove the old number.
    Use the keypad to enter the new number.
    Tap Save.
    Restart the iPhone.

    1. Go to Settings
    2. Messages
    3. Turn off iMessage.
    4. Go to General
    5. Reset
    6. Reset Network Settings.
    7. Once the iPhone is open.
    8. Go to Settings
    9. Messages Turn ON iMessage.
    10.This will recognize the new sim and have it verified.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Big HAuthor
    New Contributor
    May 5, 2026

    Yes worked perfect thanks 

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 5, 2026

    Hi ​@Big H,

    I am glad that this is now resolved, please reach out if you require further assistance in the future.

    Thanks,
    Hosai 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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