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dilvery

  • May 28, 2026
  • 1 reply
  • 5 views
Y
Community Member

I didn't get any details about my order till the moment 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 28, 2026

    Hi ​@Yahya98,

     

    Thank you for getting in touch, and I am so sorry to hear that you have not yet had any update on your order. 

     

    Please note that as per the iD Mobile website, and iD Community post, there is currently a 2-day delay so depending on the day that the order was placed, you will receive an update 2 days after that. If it has already been 2 days and you have not had any feedback, please get in touch with our customer service team via live chat so that they can take a look into this. 

     

    You can reach them by clicking here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

     

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