Solved
do i need to cancel my old plans
Hi got new plans out as my old plans finish will I have to pay for 2 sim card what should I do cancel my old plans use my old sim card at the moment because I want to keep my old number
WelshPaulAnswer
Platinum
Contributor
February 21, 2026
As you’ve been instructed in the other thread you created, please follow the guidelines to keep your number there.
You can't directly transfer a number between two iD Mobile accounts. iD Mobile's system does not support internal number transfers between their own accounts. However, there are a couple of workarounds if you want to keep your number:
-
Upgrade Your Existing Account
If you want to stay with iD Mobile and keep your number, the only direct way is to upgrade your current contract. This will move you onto a new plan while keeping your number the same. You can do this by contacting the iD Mobile sales team. -
Port Out and Back In (Triangle Port)
If you need to move your number to a different iD Mobile account, you'll need to:
- Port your number out to another network (using a PAC code).
- Once the number is active on the other network, request a new PAC code from them.
- Port the number back into your new iD Mobile account using that PAC code.
This process is sometimes called a "triangle port" and is the only way to move a number between two iD Mobile accounts.
I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
