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Community Member
May 22, 2026

dont know when new phone is arriving

  • May 22, 2026
  • 2 replies
  • 21 views

Don’t know when phone is arriving 

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    May 22, 2026

    Nor me 😥

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    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 22, 2026

    Hi ​@Powelllib and ​@Geluk,

     

    Thanks for getting in touch, and we’re sorry to hear you still don’t have an update on your phone delivery.

     

    Kindly note that we did have some issues with the sales system yesterday causing delays, however as soon as there is an update on your order, you’ll receive an email with the latest information, including dispatch details where applicable.

     

    We really appreciate your patience and apologise again for the inconvenience caused.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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