Skip to main content

dont know when new phone is arriving

  • May 22, 2026
  • 2 replies
  • 17 views
P
Community Member

Don’t know when phone is arriving 

    2 replies

    Geluk
    Silver Contributor
    Forum|alt.badge.img+10
    • Geluk
    • Silver Contributor
    • May 22, 2026

    Nor me 😥

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • May 22, 2026

    Hi ​@Powelllib and ​@Geluk,

     

    Thanks for getting in touch, and we’re sorry to hear you still don’t have an update on your phone delivery.

     

    Kindly note that we did have some issues with the sales system yesterday causing delays, however as soon as there is an update on your order, you’ll receive an email with the latest information, including dispatch details where applicable.

     

    We really appreciate your patience and apologise again for the inconvenience caused.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement