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Community Member
Barber83
Community Member
Oct 12, 2026 4:17 PM UTC
Question

DPD Missing Delivery

Hi can you track my phone delivery. It was meant to be delivered yesterday

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 13, 2026 9:47 AM UTC

    Hi ​@Barber83,

     

    I'm sorry to hear your phone hasn't been delivered as expected.

     

    Unfortunately, we're unable to track or investigate orders from social media. Please get in touch with our Live Chat team, who will be able to look into the status of your delivery and provide an update.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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