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New Contributor
August 7, 2026
Question

Duplicate Sim

  • August 7, 2026
  • 3 replies
  • 26 views

I have two phones, one for work and one I use when I go out.  Can I order a duplicate Sim so I don’t have to swap the Sim every time I go out?

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 9, 2026

    Hi ​@Teetotal

     

    No, unfortunately, you wouldn't be able to have two active SIMs using the same mobile number.

     

    Each iD Mobile number can only be active on one SIM at a time. If a replacement SIM is activated for the number, the existing SIM is deactivated.

     

    If you regularly use two handsets, you would need to move the SIM between them, or consider using a separate mobile number/SIM for the second handset.

     

    Owethu

    TeetotalAuthor
    New Contributor
    August 10, 2026

    Ok thanks.   Is that something ID Mobile are working on changing for it’s customers?

     

     

    iD Mobile Employee
    August 11, 2026

    Hi ​@Teetotal.

     

    Thank you for your post. 

     

    At this time, I’m unable to confirm whether this is something iD Mobile are working on changing for customers.

     

    As mentioned, each number can only be active on one SIM at a time, and activating a replacement SIM will deactivate the existing one. If you regularly use two handsets, the current options are to move the SIM between devices or consider a separate number/SIM for the second handset.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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