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Manil2000
Community Member
September 2, 2026

e sim cannot use after switch from three so i don’t have internet

I ordered my e sim, my three sim already deactivated so i cannot use my phone and no eemails or messages about a sim

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 8, 2026

Hi ​@Manil2000,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the esim issues.

Please do check your SPAM and Junk mails to see if the esim was received.

Thanks,
Hosai

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