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Community Member
Roger Mann
Jun 18, 2025 7:55 AM UTC

eSIM

Good morning,  I requested an eSim to be sent to (Information removed) using my mobile phone. (Using
the instruction given on the ID website. 

I have checked this morning and there is a message telling me that it has been sent and 
will arrive in one hour - but that was yesterday.

Unfortunately, it has not arrived and I have checked in INBOX and SPAM boxes.  My number is
(Information removed)

    2 replies

    andewhite
    Platinum 
Contributor
    andewhite
    Platinum 
Contributor
    Jun 18, 2025 8:02 AM UTC

    Fraudsters and scammers read online public forums like this one, ​@Roger Mann. 

    Maybe not ideal to post your personal details online for anybody to see.

    Forum member (non-iD).
    New Contributor
    Alberto castillo
    New Contributor
    Dec 27, 2025 7:18 PM UTC

    Hi, I accidentally deactivated my phone and I want to reactivate my number. I tried scanning the QR code you sent me, but it's no longer valid. Could you send me another QR code so I can access my number?

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