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Community Member
September 17, 2025
Solved

eSim

  • September 17, 2025
  • 5 replies
  • 711 views

I am mid contract (sim only) and considering the new iPhone 17 Air. I will obviously need an esim so the question is, can I switch my contract from that of a physical sim to an esim so that my contractual terms remain unaltered?

    Best answer by Tyler C

    Hi there ​@murrayalex, please find instructions below:

     

     

    Thanks,

    Tyler

    5 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 18, 2025

    Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    September 22, 2025

    Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

     

    Thanks,

    Tyler

    Thanks...could you point us to the section in the mobile app where this can be done please...thanks

    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    September 23, 2025

    Hi there ​@murrayalex, please find instructions below:

     

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    September 23, 2025

    Thanks for that...😀

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 24, 2025

    You’re very welcome ​@murrayalex!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.