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eSim

  • September 17, 2025
  • 5 replies
  • 570 views
D
Community Member

I am mid contract (sim only) and considering the new iPhone 17 Air. I will obviously need an esim so the question is, can I switch my contract from that of a physical sim to an esim so that my contractual terms remain unaltered?

Best answer by Tyler C

Hi there ​@murrayalex, please find instructions below:

 

 

Thanks,

Tyler

    5 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 18, 2025

    Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    Active Contributor
    • murrayalex
    • Active Contributor
    • September 22, 2025

    Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

     

    Thanks,

    Tyler

    Thanks...could you point us to the section in the mobile app where this can be done please...thanks

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • Answer
    • September 23, 2025

    Hi there ​@murrayalex, please find instructions below:

     

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      M
      Active Contributor
      • murrayalex
      • Active Contributor
      • September 23, 2025

      Thanks for that...😀

        Tyler C
        iD Mobile Employee
        Forum|alt.badge.img+24
        • Tyler C
        • iD Mobile Employee
        • September 24, 2025

        You’re very welcome ​@murrayalex!

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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