eSim

5 replies
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I am mid contract (sim only) and considering the new iPhone 17 Air. I will obviously need an esim so the question is, can I switch my contract from that of a physical sim to an esim so that my contractual terms remain unaltered?

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Tyler CAnswer

iD Mobile Employee

Hi there @murrayalex, please find instructions below:

Thanks,

Tyler

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Tyler C

iD Mobile Employee

Hy there @DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

M

murrayalex

Active Contributor

Hy there @DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

Thanks,

Tyler

Thanks...could you point us to the section in the mobile app where this can be done please...thanks