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eSim

  • September 17, 2025
  • 5 replies
  • 381 views

I am mid contract (sim only) and considering the new iPhone 17 Air. I will obviously need an esim so the question is, can I switch my contract from that of a physical sim to an esim so that my contractual terms remain unaltered?

Best answer by Tyler C

Hi there ​@murrayalex, please find instructions below:

 

 

Thanks,

Tyler

5 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 18, 2025

Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

 

Thanks,

Tyler


  • Active Contributor
  • September 22, 2025

Hy there ​@DomBob, yes of course, you can simply request an eSIM via the iD Mobile app/website, and your number/contract will automatically switch over to it once you activate it.

 

Thanks,

Tyler

Thanks...could you point us to the section in the mobile app where this can be done please...thanks


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 23, 2025

Hi there ​@murrayalex, please find instructions below:

 

 

Thanks,

Tyler


  • Active Contributor
  • September 23, 2025

Thanks for that...😀


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 24, 2025

You’re very welcome ​@murrayalex!

 

Thanks,

Tyler