I need to request a new eSIM but I’m not being able to can someone help?
Question
esim
+4Hi
Thank you for getting in touch.
I’m sorry to hear that you’re having trouble requesting a new eSIM.
Unfortunately, we’re unable to process eSIM requests through this channel. To get this resolved as quickly as possible, you’ll need to contact us via Live Chat or through our social media platforms, where an agent can securely access your account and assist you further.
You can reach us using the links below:
Live Chat: https://www.idmobile.co.uk/live-chat
Facebook: https://www.facebook.com/idmobileuk
Twitter (X): https://twitter.com/idmobileuk
Once you’ve contacted us through one of these channels, we’ll be able to help you get your eSIM set up as quickly as possible.
Owethu
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