i have no service and it still says i’m with my old service provider

Hi ​@maddiemerc,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

Hi i need esim and i already applied for that one but couldn’t received it

Hi ​@Malikahuussain,

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.  

Once connected, simply explain your request and an advisor will assist you further.  

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team