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Community Member
Oprahbin03
Community Member
July 3, 2026
Question

esim

I bought an iPhone 17 pro in April and when I was setting my phone so transferred my old Vodafone number as well and now I want to use my Id mobile number and to activate my eSIM but the QR code is no longer valid 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 3, 2026

    Hi ​@Oprahbin03,

     

    I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

     
    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.

     
    Regards,

     
    Gemma M
    The iD Mobile Social Media Team

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