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Community Member
Sonny burnette
Community Member
September 14, 2026

esim

I need to request a new esim but don't have access to text messages 

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 15, 2026

    Hi ​@Sonny burnette.

     

    Thank you for your post.

     

    You can request a new eSIM directly from your account, or if you'd prefer, contact us directly via https://www.idmobile.co.uk/live-chat and we can generate one for you, this will be sent to you via email instead of text.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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