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Community Member
May 7, 2026
Question

eSim has stopped working for calls and texts

ESim is not working for calls and texts but is for data and was working previously 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 11, 2026

    Hi ​@Emmajane95,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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