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Community Member
May 31, 2026

esim replacement

  • May 31, 2026
  • 4 replies
  • 53 views

i need a replacement Esim as the phone it was on broke 

    4 replies

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    June 2, 2026

    Hi ​@edurnin, 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks, 

     

    Anneline

    New Contributor
    August 27, 2026

    Hi there, I am currently setting up a new phone and the eSIM is saying that it has already been scanned through Eventhough my iPhone is not saying that it has been done. Could I please get a replacement ESIM to replace the one I am having trouble with please ? 
    thanks a lot 

    Dontae 

    New Contributor
    August 27, 2026

    Nevermind, I believe I have sorted the issue. 
    thanks a lot. 

    iD Mobile Employee
    September 2, 2026

    Hi ​@Dontae16,

     

    Thank you for reaching out and sharing the update that the matter has been resolved, please do not hesitate to reach out to us should you have any other questions or things you would like us to look into for you or provide any assistance with.

     

    Kind Regards, 

     

    Zubair

    ID Mobile Social Media Team

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