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Community Member
May 31, 2026
Question

esim replacement

  • May 31, 2026
  • 3 replies
  • 35 views

i need a replacement Esim as the phone it was on broke 

    3 replies

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    June 2, 2026

    Hi ​@edurnin

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks, 

     

    Anneline

    New Contributor
    August 27, 2026

    Hi there, I am currently setting up a new phone and the eSIM is saying that it has already been scanned through Eventhough my iPhone is not saying that it has been done. Could I please get a replacement ESIM to replace the one I am having trouble with please ? 
    thanks a lot 

    Dontae 

    New Contributor
    August 27, 2026

    Nevermind, I believe I have sorted the issue. 
    thanks a lot.