My eSIM replacement failed during setup of my new iPhone 17, and since then I have been unable to use my iD Mobile number.

I collected a replacement physical SIM from Currys, and iD Mobile confirmed it was activated and that my number was correctly assigned. However, it still shows No Service when inserted into my iPhone 17, my older iPhone and my wife's phone.

I also tested an EE SIM in my iPhone 17, and it worked perfectly, so this doesn't appear to be a problem with my phone.

I've contacted customer support several times, but my service still hasn't been restored. Yesterday, a customer service agent left the chat without resolving the issue.

Has anyone experienced this after an eSIM replacement? How did you get it resolved? Could this be a network provisioning or SIM registration issue?