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Community Member
SiLee
Community Member
June 27, 2026
Question

Esim transfer

How do I to transfer my 'e-sim' from one samsung phone to another? 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 28, 2026

    Hi ​@SiLee,

     

    You would need to request a new eSIM, however as this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 

    Once connected, simply explain your request and an advisor will assist you further.

    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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