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Question

esim update

  • October 8, 2025
  • 1 reply
  • 43 views
I
Community Member

i need new qr code for esim. changing mobile. my email address is { REMOVED }

    1 reply

    I
    iD Mobile Employee
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    • Isa M
    • iD Mobile Employee
    • October 10, 2025

    Hi ​@infosmuk , I am so sorry that your email was removed. You can add the email address on the app by following these steps:
    Open and log in: Open the iD Mobile app or log in to your account on the my.idmobile.co.uk website.
    View plans: Tap "View your plans".
    Edit plan: Select the plan you want to update by tapping the green pencil icon next to it.
    Edit email: Find the "Email address" or "Edit login details" section and tap the green pencil icon next to your current email.
    Enter new email: Type in your new email address and confirm it.
    Save and confirm: Tap "Save." You will receive an SMS with an 8-digit code. Enter this code into the app to verify the change, then tap "Done". 
    You can also request the eSim on the app.

    -Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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