My eSIM won’t work and i don’t know my new number
esim will not work and cab not see new number or acchess id axxoung
+8Hi
I’m sorry to hear you’re having issues with your eSIM and not being able to access your new number.
As this needs account-specific checks we’re unable to resolve it fully here.
Please contact the iD Mobile Live Chat team or reach out via our social media direct messages, and an advisor will be able to securely verify your details and help you retrieve your number and get your eSIM working again.
Owethu
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
