free add on promised to me on purchase never arrived

When I purchased this plan I was promised a supervooc charger. I attempted to redeem this with the manufacturer to be told the code was invalid.

Can you please arrange for the charger to be shipped to me?

iD Mobile Employee

Hi @Im2557,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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