No point asking for  on a community forum; use the APP, or log in and search for relevant page.

Your post lacks common courtesy.

Hi ​@Chessy91 

Thank you for getting in touch with us. 

Please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat so that we can assist you with your Pac code.

Thank you,

Zandile m

The iD Mobile Team 

I didn’t even know it went on here I clicked on live chat so please don’t come at me when I’m new too this and didn’t understand so thanks!!!!

Hi ​@Chessy91,

I am so sorry to hear of the issues that you are facing. 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team